How do I load references/ I am having trouble uploading my references to my profile?
Steps to upload References
- Login
- Select Functions/ Reference Upload from the left menu
- Select a document from your computer in one of:- .doc, .pdf, .txt, .bmp, .gif, .jpg, .png format
- References must be less than 250K file size.
- Then a link to your references will appear on your profile. Only logged in homeowners you have exchanged messages with, will be able to view your references.
Tips to overcome problems
- If files space is too large - scan and save as PDF Greyscales or Black and White. color takes up a lot more file space
- make sure you keep your file name simple - not too long and no special characters - eg myref2.doc or reference.pdf
- References must be less than 250K file size.
- If your upload a word file the homeowner must have word on their computer. Word documents often download rather than display in the browser. So you may want to consider saving as PDF.
The most acceptable form that can be read by most homeowners is PDF. If you use a latter version of Word it may not be accessible by homeowners as they either dont have the latest version or dont have Word at all. You can scan as a PDF document, OR Save As PDF from your word processor or scanner software.