Introduction
The sites Privacy Policy is subject to the Terms and Conditions of Use (the "TCU") posted on the Site. The Privacy Policy is part of, and incorporated into, the TCU.
Homeowners and House Sitters
Indemnity
You agree to indemnify and hold HouseCarers.com, its associated companies, subsidiaries, affiliates, officers, agents, co-branders, and other partners and employees, harmless from any loss, liability, claim or demand, including attorney's fees, due to or arising out of
Information you submit, post to, read from, or transmit through the Site, your violation of any applicable laws or the rights of another, your use of the Site, including
For Home Owner members:
Your use of the Site to contact registered HouseCarers members, to search for House Sitters,
or to use content or other information on the site (including the House Sitters agreement)
for Housesitter members
Your use of the Site to contact registered
HouseCarers members, to communicate with House Owner members, or to use content
or other information on the site (including the House Sitters agreement)
All members and site visitors.
The Site provides search results of registered Housesitter Members, and Rgistered Homeowner Member Postings. HouseCarers.com endeavours through our internal systems to verify the integrity of information posted.
However, we cannot guarantee the integrity of information submitted by Members and you acknowledge and agree that HouseCarers.com is not responsible for the content or information contained therein.
HouseCarers.com cannot and does not guarantee, represent, or warrant
that the content or information supplied by Housecarers members is accurate, legal and/or inoffensive.
By using the Site to search for Housesitters or send messages to HouseCarers Members (Home Owners or House Sitters and you agree and understand that HouseCarers.com shall not be responsible or liable, directly or indirectly, for any damages or loss caused or alleged to be caused by or in connection with your use of, or reliance on, the Site to obtain search results and/or send messages to other members. However, if you have a problem with information on the Site, please let us know via our Contact form
Your Registration Obligations
In consideration of your use of the Site, you agree to:
(a) provide true, accurate, current and complete information about yourself as prompted by the Site's registration form (such information being the "Registration Data") and
(b) maintain and promptly update the Registration Data to keep
it true, accurate, current and complete. If you provide any information that is untrue, inaccurate,
not current or incomplete, or HouseCarers.com has reasonable grounds to suspect that such information
is untrue, inaccurate, not current or incomplete, HouseCarers.com has the right to suspend,
terminate, or refuse any and all current or future use of the Site (or any portion thereof)
Disclaimer of Warranties
You expressly understand and agree that:
Your use of the Site is at your sole risk. The Site, and its content, are delivered on an "as is" and "as available" basis. HouseCarers.com expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or
non-infringement. HouseCarers.com makes no warranty that the Site or any related services, such as message links, or searches offered on the Site will be error-free, uninterrupted, timely, secure, or that it will provide specific results from use of the Site or any content, search or link therein.
Any material viewed, downloaded, or otherwise obtained through the use of the Site is done solely at your own discretion and risk, and HouseCarers.com will not be liable for any damages of
any kind arising from the use of the Site, including, without limitation, direct, indirect,
incidental, punitive, or consequential damages.
No advice or information, whether oral or written, obtained by you from HouseCarers.com or through or from the Site shall create any warranty. Neither HouseCarers.com nor any of its data or content providers shall be liable for any errors or delays in the content, or for any actions taken in reliance thereon.
Limitation of Liability
You expressly understand and agree that HouseCarers.com shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages to property resulting from a House Sitting assignment, use, data or other intangible losses (even if HouseCarers.com has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Site; (ii) the cost of procurement of substitute services resulting from any, data, information or services purchased or obtained, or messages received or transactions entered into through or from the Site; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Site; or (v) any other matter relating to the Site or the content thereon, including without limitation any member content posted thereon. In no event will HouseCarers.com be liable for any damages.
Member and Site Visitor Conduct
The Service is provided to individuals only. Any unauthorized commercial use of the Service, or the resale of its services except under an HouseCarers.com affiliate agreement, is expressly prohibited. You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your account or password, including the content of your transmissions through the Service. By way of example, and not as a limitation, you agree not to:
Use the Service in connection with chain letters, junk messages, spamming or any duplicative or unsolicited messages (commercial or otherwise);
Harvest or otherwise collect information about others, including e-mail addresses, images, profile content, without the consent of housecarers.com; transmit through the Service unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature;
Transmit any material that contains viruses, Trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs;
Interfere with or disrupt networks connected to the Service or violate the regulations, policies or procedures of such networks;
Attempt to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or any other means; or
Interfere with another member's use and enjoyment of the Service or another entity's use and enjoyment of similar services.
Subscription Payments
Some membership upgrades provided by HouseCarers.com will be sold through clicbank.com paypal.com and pinpayments.com
We do not guarantee you will get a housesit as the choice is the homeowners. There are no refunds for un-used advertising, or pro-rata refunds.
Privacy of Referees
Please do not post names and details of referees on your public ad. This page is indexed in google
and your referees will not like showing up in google. We provide a private references library for uploading
references - click tools references in the left menu after login. Posting references in your ad is impacting the privacy of your referees, and
we do not allow this under the terms of use of our site.
Members may use the two-way review system to review other members. The reviews must not contain identifiable information.
Posting of private personal details of referees‘ public profiles can result in suspension of ad or cancellation of membership without refunds.
Misuse of the Site
Housesitting is a mutual arrangement, directly between House Sitter members on this site and Homeowner members of this site only. The site may not be used to propose House Sitters who are not members of this site.
House sitter members may not use this site for deceptive business practices and your profile must be accurate and true representation.
If you are unable to fulfil your commitment to the Homeowner you must give the homeowner notice and use all possible means to contact the Homeowner. Many Homeowners have already committed to airfares, and dates and cannot be let down. When you make a commitment with the homeowner you should swap all alternate contact methods, so communications can be kept open at all times.
Violations of the conditions of the site can result in suspension of your ad and/ or cancellation of membership without refunds.
House Sitters must take their agreed responsibilites and commitments seriously. This include home, pet and Garden care.
We strongly recommend the supplied housesitting agreement is signed by both sides. A tempate is provided in the members dashboard help area. This can be customised to fit the indidual House Sit.
Homeowner Housesit Postings
The Housesit postings are visible to website visitors and indexed by search engines. A member login is not required to view the posting. A housesitter login is required to communicate with Homeowner members, via the secure internal message system. Homeowner Members should not exchange direct contact details until they feel safe with the other member. Members must not include any identifiable information on their posting. A public username (nick name) must not resemble and email address or a real name.
Reviews are visible to public visitors and must not contain identifiable information.
Home owners may only Post Housesits for your own home. Postings of behalf of other Homeowners are not permitted.
Home owners must give full disclosure of the condition of their home, number of pets, requirements, and any other factors that impact the decision of the House Sitter to commit to the housesit. In other words the House Sitters should not be surprised to find things are not as expected when they arrive. It is strongly recommended that the homeowner supplies photos of the inside of the home and surrounds to the housesitter.
Surveillance cameras
Housecarers does not permit the use of active Surveillance cameras within the interior of the home. Homeowners must disclose the location of any installed internal and external cameras.
Homeonwers must confirm that all internal cameras are deactivated. The Housesitter can cover any internal cameras for their peace of mind.
This also confirms the right of the Housesitter for "Peaceful enjoyment of their housesit" as set out in the Housesitting Agreement.
House sitter Housesit Postings
The Housesitter postings are visible to website visitors and indexed by search engines. A member login is not required to view the posting. A Homeowner login is required to communicate with Housesitters via the secure internal message system. Housesitter Members should not exchange direct contact details until they feel safe with the other member. Members must not include any identifiable information on their posting. A public username (nick name) must not resemble and email address or a real name.
References and documents uploaded by the housesitter can only be viewed by Homeowner Members who have communicated via the secure messages system.
Reviews are visible to public visitors and must not contain identifiable information.
Home owners may only post Housesits for your own home. Postings of behalf of other Homeowners are not permitted.
Home owners must give full disclosure of the condition of their home, number of pets, requirements, and any other factors that impact the decision of the House Sitter to commit to the housesit. In other words the House Sitters should not be surprised to find things are not as expected when they arrive. It is strongly recommended that the homeowner supplies photos of the inside of the home and surrounds to the housesitter.
House Sitting Complaints
House sitting complaints (from House Sitter or Home Owner) should be submitted via the Contact form. The complaint should be objective and in point from with evidence.
Housecarers takes all complaints seriously. We receive responses from both sides. Housecarers may terminate the membership of Homeowner or Housesitter where it is evident either side is unreasonable, unfair or negligent.
Housecarers cannot provide legal advise and will not arbitrate on complex cases. In these cases the parties should seek independent legal Advise.
Violations of the Terms and Conditions of the site
Can result in suspension of your ad and/ or cancellation of membership without refund.